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FIRST VISIT PREP
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If you're reading this, you're probably wondering the best first way to get ready for your boat's first pump-out. We have a handy list of tips for your convenience and ease of service. If you have any further questions that aren't addressed here, please
CONTACT US
at least 24 hours prior to your scheduled service date.
MOBILE PUMP-OUT TIPS
CLEAN BAY EVENTS
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MOBILE PUMP-OUT TIPS
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Here are some helpful tips for a successful boat-to-boat pump-out service . . .
1.
Please make sure to clear any items that might be blocking access to your holding tank (kayaks, life-vests, rope, etc). If your tank needs to be accessed via a dock, please make sure the walkway is clear of any trip hazards to help ensure our techs' safety!
2.
If there is anything unusual about your holding tank (cap improperly labeled, located under a hatch, etc.) please contact us at least 24hrs before the service run.
3.
Please be sure that your vessel’s valves are correctly positioned and make sure your vents are clear so we can empty your tank completely.
4.
.Make sure that your holding tank cap is not seized and can be easily opened. Our service techs cannot service tanks with seized caps. If your cap is not opened on a regular basis, please be sure it turns easily and lubricate the threads accordingly.
5.
If your holding tank fitting is not accessible from the outside of the boat you will need to be present for the service. Service techs will not enter a boat without the owner or owner’s representative present.
6.
.If your vessel is new to you and you are unfamiliar with the sanitation system please contact us to schedule an appointment for your first service. During the time the tech will help you assess if your system is ready for service and answer any questions you might have.
7.
.If you suspect you have a clogged vent, please contact us for a phone walkthrough. Symptoms of clogged vents are lingering bad odor, leakage around tank fittings, hissing noises, bulging tank walls, liquid flowing back into the bowl, and difficulty emptying the head.
8.
Most common problems with a pumpout can be handled with taking the precautions above and regular rotation of service. If you are have any questions about your pump-out service, please contact us and we will access the notes on your boat’s pump-out log and help you diagnosis the problem.
FREQUENT QUESTIONS
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